Competition Terms and Conditions and Schedule

Definitions

Unless the context provides otherwise, the words and expressions set out below will have the following meanings and cognate expressions shall have corresponding meanings:

1. Competition	“Competition” means the competition listed in Clause 1 of the Schedule, organised by the Promoter and open to all Participants.
2. Competition Period	“Competition Period” means the period set out in Clause 2 of the Schedule.
3. Goods	“Goods” means the goods set out in Clause 3 of the Schedule.
4. Participant	“Participant” means all South African citizens and residents residing within South Africa who enter the Competition.
5. Participating Stores	“Participating Stores” means Shopify, and all retail outlets and stockists that carry the Be Beautiful range of products which are approved by the Promoter to participate in the Competition.
6. Promoter	“Promoter” means Lush Haircare South Africa (Proprietary) Limited (LHSA) (Registration Number: 2022/369001/07), a company duly incorporated in accordance with the laws of the Republic of South Africa.
7. Prize	“Prize” means the prize set out in Clause 4 of the Schedule.
8. Qualifying Products	“Qualifying Products” means the products of the Promoter specifically selected for this Competition and may exclude certain products offered by the Promoter.

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Application of Terms and Conditions

By choosing to enter the Competition, the Participant agrees to be bound by the following terms and conditions, which the Participant acknowledges to have read and understood.

The Competition is promoted by Lush Haircare South Africa (Pty) Ltd (LHSA) and is subject to:

• The specific terms and conditions set out in Section A;
• The competition terms and conditions set out in Section B; and
• The Schedule attached hereto.

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Section A: Terms and Conditions Specific to this Competition

Competition Period	The Competition entry period will start at 00:01 on 05 February 2026 and will close at 23:59 on 28 February 2026.
Entry Mechanic	Participants may only enter this Competition through the mechanic set out in Clause 3 of the Schedule. Entries via any other mechanic shall not be considered.
Valid Entries	Only entries received within the Competition Period will be considered. The Competition closes at midnight on the Closing Date as specified in Clause 2 of the Schedule, and no entries thereafter shall be considered.
Winner Selection	Prize Winners shall be determined as set out in Clause 5 of the Schedule.

Entry Requirements

• Be a South African citizen or permanent resident over the age of 18 years.
• Successfully enter the Competition in accordance with the entry mechanism set out in Clause 3 of the Schedule.
• Agree to permit the Promoter to collect personal information for the Competition and the Promoter’s product marketing and development.
• Undertake to abide by these Rules.

Participants may only enter through the mechanic set out in Clause 3 of the Schedule. Entries through any other mechanic will not be considered.

Award Terms

• Prize Winners shall be determined as set out in Clause 5 of the Schedule.
• Any Prize not taken up within 7 working days of notification will be forfeited.
• Winners must provide their names and contact details and sign an acknowledgement of receipt of the Prize.
• If a winner cannot be contacted within 7 working days, a replacement winner will be drawn from remaining qualifying entries in accordance with the same process.
• The Promoter reserves the right to substitute the Prize with another prize of comparable or greater value.

Use of Personal Information

“Personal Information” includes a Participant’s identity number or passport number, contact details, and any photograph (if applicable).

• This information may be collected by the Promoter or its Agency for Competition administration (including the draw, contacting Participants and Winners, and announcing Winners).
• Personal Information will be processed in accordance with applicable South African laws and the Promoter’s Privacy Notice, with appropriate security safeguards.
• By entering and providing information, the Participant consents to the use, storage, and sharing of Personal Information for Competition purposes, including with third parties assisting with administration.
• Personal Information may be transferred to locations outside South Africa for the purposes described above, and the Participant consents to such transfer.
• Participants may request correction of incorrect or outdated Personal Information at any time.
• Any photographs taken in connection with the Competition may be used by the Promoter for marketing, and the Participant consents to such use without compensation.

Warranties and Indemnities

• Participants indemnify the Promoter, its employees, officers, directors, agents, and associates against claims arising from participation in the Competition.
• If any Prize is subject to bank charges, taxes, or other costs, the Promoter may adjust the Prize to accommodate such charges.
• Any products awarded are subject to applicable warranties and instructions of use.
• Participation and Prize use is at the Participant’s own risk, and the Promoter is not liable for losses or damages arising from participation or Prize use.
• The Promoter is not responsible for unintentional errors or omissions in promotional materials.

Force Majeure

The Promoter shall not be liable for any delay or failure to perform obligations due to circumstances beyond its reasonable control (including acts of God, strikes, war, riots, civil commotion, lockouts, fires, or accidents).

General

• The Promoter may amend these Terms and Conditions at any time by publishing revised terms on the website referenced in the Schedule.
• The Competition is not open to directors, members, partners, owners, employees, agents, consultants, or affiliates of the Promoter or its Agency.
• In the event of a dispute, the Promoter’s decision is final and binding.
• Where applicable, an independent admitted attorney appointed by the Promoter will decide disputes relating to Winner selection, and such decision is final.
• The Promoter may cancel, suspend, or terminate the Competition at any time without notice.
• All enquiries should be sent to the Promoter using the details in the Schedule.

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Section B: General Terms and Conditions

• These are the standard terms and conditions for competitions promoted by LHSA.
• If there is a conflict between Section A and Section B, Section A will prevail.
• Participation and/or Prize acceptance constitutes acknowledgement and acceptance of these Terms, Section A, Section B, and the Schedule.
• The Competition is not open to directors, members, partners, owners, employees, agents, consultants, or affiliates of the Promoter or its Agent.
• Transactions after the Competition closure date are invalid and will not be considered for entry, regardless of reason.
• The Promoter is not responsible for technical failures, lost entries, or expenses incurred by Participants unless stated otherwise.
• It is the Participant’s responsibility to provide accurate and up-to-date information; false or misleading information may lead to disqualification.
• The Promoter may request additional documents required to facilitate Prize fulfilment; refusal may result in forfeiture.
• No guarantees are given that participation will result in winning, or that the Prize will meet expectations or be defect-free.
• Prizes are not transferable, may not be sold, deferred, exchanged, or redeemed for cash.
• Winners will be notified via Shopify account details and/or the contact details used for WhatsApp entry.
• If a Winner cannot be contacted within 7 working days or cannot claim within 7 working days, the Prize may be forfeited.
• The Promoter may publish Winner names for Competition-related purposes.
• The Promoter’s decision on all matters is final; no correspondence will be entered into.
• The Promoter may postpone, suspend, cancel, or change the Competition at any time without notice and without liability.
• The Promoter may amend these Terms by publishing the revised version on the website referenced in the Schedule.
• Participation is voluntary and at the Participant’s own risk.
• The Promoter will not be responsible for losses (including injury, death, or damage) arising directly or indirectly from participation or Prize acceptance/use.

Competition Schedule

3. Qualifying Be Beautiful Product(s) and Entry Mechanic	To enter the Competition, Participants must purchase any product from the full Be Beautiful range during the Competition Period. Entry Requirements: Purchase must be made via Shopify, retail outlet, or authorised stockist carrying Be Beautiful products. Valid proof of purchase must be submitted. Shopify Purchases Participants who purchase via Shopify will automatically be entered into the Competition. Retail / Other Purchases A valid till slip or proof of purchase must be submitted via WhatsApp: 069 174 8864. Only clear and verifiable proof of purchase will be accepted. Each valid till slip submitted equals one Competition entry.
4. Prize Details	Participants stand a chance to win 1 of 60 Stanley Quencher H2.0 FlowState Tumblers (colour subject to availability). Winners will be contacted telephonically and verified. Multiple entries are allowed; however, each Winner may receive only one Prize. The Prize does not include any additional costs not stated in the Terms and Conditions. By entering, Participants consent to the use of their Personal Information for Competition purposes. Winners consent to photographs being used for social media and promotional purposes. The Prize is not transferable, negotiable, or redeemable for cash. The Competition is valid only within the Republic of South Africa.
5. Competition Draw	Weekly random draws will be conducted during the Competition Period. Each week, 15 Winners will be selected from valid entries. A total of 60 Winners will be selected during the Competition Period. All draws will be supervised by an independent auditor. Winners will be notified within 7 days after each draw. Winner Verification Requirements Valid Identification Document. Proof of residency (utility bill, bank statement, lease agreement, or retail account not older than 3 months). Eligibility Checks Winners must not have won a Competition organised by the Promoter within the past 183 days. Winners must not share the same address or phone number with a previous Winner within the past 183 days. Any fraudulent activity will result in immediate disqualification.
6. Website for Terms and Conditions	To access the full Terms and Conditions, please visit: www.bebeautifulhair.com
7. Enquiry Phone Number and Email Address	For enquiries, contact: Phone / WhatsApp: +27 69 174 8864 Hours: Weekdays, 08:00 – 16:30